{"id":71947,"date":"2026-08-01T03:56:31","date_gmt":"2026-08-01T01:56:31","guid":{"rendered":"https:\/\/www.gecleant.de\/uncategorized-tr\/gecleantta-su-anda-koeklue-bir-sekilde-degisen-sey\/"},"modified":"2026-08-12T21:17:57","modified_gmt":"2026-08-12T19:17:57","slug":"was-sich-bei-gecleant-gerade-grundlegend-aendert","status":"publish","type":"post","link":"https:\/\/www.gecleant.de\/tr\/blog-goenderileri\/was-sich-bei-gecleant-gerade-grundlegend-aendert\/","title":{"rendered":"\u015eu anda gecleant\u2019te temelden ne de\u011fi\u015fiyor?"},"content":{"rendered":"<p><strong>Son alt\u0131 ay i\u00e7inde ayn\u0131 anda birka\u00e7 temel sistemi yeniden kurmak zorunda kald\u0131k:<\/strong><\/p>\n<ul>\n<li>E-posta ileti\u015fimimizi Microsoft Exchange\u2019e ta\u015f\u0131d\u0131k.<\/li>\n<li>Ayn\u0131 zamanda kargo yaz\u0131l\u0131m\u0131m\u0131z eski SOAP aray\u00fcz\u00fcnden yeni REST API\u2019ye ge\u00e7ti. Bu, kargo etiketlerinin, posta hesab\u0131 entegrasyonunun ve sipari\u015f i\u015fleme i\u015f ak\u0131\u015f\u0131n\u0131n baz\u0131 b\u00f6l\u00fcmlerinin teknik olarak yeniden kurulmas\u0131 gerekti\u011fi anlam\u0131na geliyordu.<\/li>\n<li>Buna uluslararas\u0131 g\u00f6nderiler i\u00e7in yeni g\u00fcmr\u00fck gereklilikleri de eklendi.<\/li>\n<li>Ayr\u0131ca eski sistemler ve sunucumuzdaki yeni PHP s\u00fcr\u00fcm\u00fcyle \u2013&gt;\u00a0 ve art\u0131k uyumlu olmayan eklentilerle \u2013 sorun ya\u015fad\u0131k.<\/li>\n<\/ul>\n<p>Bu de\u011fi\u015fiklikler g\u00fcnl\u00fck olarak g\u00fcvenilir \u00e7al\u0131\u015fmas\u0131 gereken alanlar\u0131 do\u011frudan etkiledi: sipari\u015fler, kargo, iadeler ve m\u00fc\u015fteri ileti\u015fimi. Normal operasyon devam ederken b\u00fcy\u00fck de\u011fi\u015fiklikler yap\u0131l\u0131yordu. Sonu\u00e7 a\u00e7\u0131kt\u0131: <strong>Yan\u0131t h\u0131z\u0131m\u0131z d\u00fc\u015ft\u00fc, baz\u0131 talepler \u00e7ok ge\u00e7 ele al\u0131nd\u0131 ve tekil vakalar s\u00fcrekli olarak do\u011fru sonuca ula\u015ft\u0131r\u0131lamad\u0131.<\/strong><\/p>\n<blockquote>\n<h2><strong>Bu yeterince iyi de\u011fildi.<\/strong><\/h2>\n<h2><strong>Bu y\u00fczden tek tek hatalar\u0131 d\u00fczeltmek yerine teknik temeli yeniden kurduk.<\/strong><\/h2>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<h2>1 A\u011fustos\u2019tan beri<\/h2>\n<p>gecleant backend\u2019i \u015firket i\u00e7inde geli\u015ftirdi\u011fimiz yeni m\u00fc\u015fteri hizmetleri sistemi \u00fczerinde \u00e7al\u0131\u015f\u0131yor. E-postalar, sipari\u015fler, iadeler, yedek g\u00f6nderimler ve geri \u00f6demeler art\u0131k birbiriyle ba\u011flant\u0131l\u0131 vakalar olarak ele al\u0131nacak. Sistem, birinin bizimle ka\u00e7 kez ileti\u015fime ge\u00e7ti\u011fini, en son ne oldu\u011funu ve sipari\u015fin g\u00fcncel durumunu tan\u0131yacak \u015fekilde tasarland\u0131.<\/p>\n<ol>\n<li>Standart vakalar daha h\u0131zl\u0131 yan\u0131tlanmal\u0131. Kritik vakalar daha g\u00f6r\u00fcn\u00fcr h\u00e2le getiriliyor. Eski mesajlar ve \u00e7\u00f6z\u00fcmlenmemi\u015f vakalar sistematik olarak i\u015fleniyor ve d\u00fczg\u00fcn \u015fekilde kapat\u0131l\u0131yor.<\/li>\n<li>Telefon eri\u015filebilirli\u011fini de geli\u015ftiriyoruz. Gelecekte m\u00fc\u015fterilerin tekrar tekrar aramak zorunda kalmamas\u0131 i\u00e7in bir \u00e7a\u011fr\u0131 asistan\u0131 geli\u015ftiriliyor.<\/li>\n<\/ol>\n<p>40.000\u2019den fazla m\u00fc\u015fteride yaln\u0131zca %0,5 hata oran\u0131 bile yakla\u015f\u0131k 200 mutsuz ki\u015fi demektir. %0 hata oran\u0131 hi\u00e7bir zaman ger\u00e7ek\u00e7i olmayabilir, ancak son durum yine de kabul edilemezdi. Bunun i\u00e7in \u00f6z\u00fcr dileriz!<\/p>\n<p><strong>\u015eimdi \u00f6ncelik i\u015fleri toparlamak, a\u00e7\u0131k vakalar\u0131 \u00e7\u00f6zmek ve ileti\u015fimi yeniden g\u00fcvenilir h\u00e2le getirmek.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>H\u00e2l\u00e2 yan\u0131t, geri \u00f6deme, yedek g\u00f6nderim veya ba\u015fka bir \u00e7\u00f6z\u00fcm bekliyorsan\u0131z l\u00fctfen \u015furaya yaz\u0131n:<\/p>\n<p><strong><a href=\"mailto:support@gecleant.de\">support@gecleant.de<\/a><\/strong><\/p>\n<p>M\u00fcmk\u00fcnse sipari\u015f numaran\u0131z\u0131 ekleyin. Mevcut e-postalar\u0131 sistematik olarak g\u00f6zden ge\u00e7iriyor ve a\u00e7\u0131k vakalar\u0131 ad\u0131m ad\u0131m kapat\u0131yoruz.<\/p>\n<p>\u015eimdiden belirtelim: ge\u00e7i\u015f ba\u015flang\u0131\u00e7ta h\u00e2l\u00e2 biraz p\u00fcr\u00fczl\u00fc olabilir. Ancak en \u00f6nemli temeller art\u0131k yerinde. \u015eimdi birikmi\u015f i\u015fleri eritiyoruz.<\/p>\n<p>&nbsp;<\/p>\n<p><em>G\u00f6rselde g\u00f6sterilen:\u00a0<\/em><\/p>\n<h2 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"h3kxxs\" data-start=\"0\" data-end=\"57\">Daha h\u0131zl\u0131 iade kabul\u00fc: GECLEANT.de taraf\u0131ndan geli\u015ftirilen yeni WooCommerce OCR Package Mobile Scanner<\/h2>\n<p data-start=\"120\" data-end=\"368\">OCR taray\u0131c\u0131yla iade edilen bir paket do\u011frudan ak\u0131ll\u0131 telefon kameras\u0131yla kaydedilebilir. Sistem foto\u011fraftaki ad, adres ve di\u011fer kargo bilgileri gibi g\u00f6r\u00fcn\u00fcr bilgileri okur ve bu verileri e\u015fle\u015fen sipari\u015fi aramak i\u00e7in kullan\u0131r.<\/p>\n<p data-start=\"370\" data-end=\"571\">Yaln\u0131zca tek bir de\u011feri aramaz. Ad, adres ve di\u011fer tan\u0131nabilir veriler birle\u015ftirilerek en olas\u0131 sipari\u015f ve mevcut m\u00fc\u015fteri vakas\u0131 belirlenir.<\/p>\n<p data-start=\"573\" data-end=\"650\">B\u00f6ylece anonim bir paket \u00e7ok daha h\u0131zl\u0131 \u015fekilde net bir vakaya atan\u0131r:<\/p>\n<p data-start=\"652\" data-end=\"760\"><strong data-start=\"652\" data-end=\"760\">Foto\u011fraf \u00e7ek \u2192 verileri tan\u0131 \u2192 sipari\u015fi bul \u2192 iade vakas\u0131n\u0131 a\u00e7 \u2192 sonraki ad\u0131m\u0131 i\u015fle<\/strong><\/p>\n<p data-start=\"762\" data-end=\"915\">Bu i\u015flev elle arama ihtiyac\u0131n\u0131 azalt\u0131r, e\u015fle\u015ftirme hatalar\u0131n\u0131 d\u00fc\u015f\u00fcr\u00fcr ve fiziksel iadeyi do\u011frudan sipari\u015f ve ileti\u015fim ge\u00e7mi\u015fine ba\u011flar.<\/p>\n<p data-start=\"917\" data-end=\"1071\">E\u015fle\u015fme kesin de\u011filse sistem k\u00f6rlemesine karar vermez. Vaka inceleme i\u00e7in a\u00e7\u0131k kal\u0131r ve en olas\u0131 e\u015fle\u015fmeleri g\u00f6sterir.<\/p>\n<p data-start=\"1073\" data-end=\"1291\" data-is-last-node=\"\" data-is-only-node=\"\">Bu sayede iadeler art\u0131k izole \u015fekilde de\u011fil, tam vakan\u0131n par\u00e7as\u0131 olarak ele al\u0131n\u0131r: sipari\u015f, e-postalar, iade, yedek g\u00f6nderim veya geri \u00f6deme tek bir ortak ge\u00e7mi\u015fte g\u00f6r\u00fcn\u00fcr kal\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Son alt\u0131 ay i\u00e7inde ayn\u0131 anda birka\u00e7 temel sistemi yeniden kurmak zorunda kald\u0131k: E-posta ileti\u015fimimizi Microsoft Exchange\u2019e ta\u015f\u0131d\u0131k. Ayn\u0131 zamanda kargo yaz\u0131l\u0131m\u0131m\u0131z eski SOAP aray\u00fcz\u00fcnden yeni REST API\u2019ye ge\u00e7ti. Bu, kargo etiketlerinin, posta hesab\u0131 entegrasyonunun ve sipari\u015f i\u015fleme i\u015f ak\u0131\u015f\u0131n\u0131n baz\u0131 b\u00f6l\u00fcmlerinin teknik olarak yeniden kurulmas\u0131 gerekti\u011fi anlam\u0131na geliyordu. Buna uluslararas\u0131 g\u00f6nderiler i\u00e7in yeni g\u00fcmr\u00fck [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":72407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[442,1449],"tags":[10397,10400,10399,10398,10396],"class_list":["post-71947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-goenderileri","category-duyurular","tag-eklenti","tag-iade-edilen-paketler","tag-imagetorefund","tag-ocr","tag-woocommerce"],"_links":{"self":[{"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/posts\/71947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/comments?post=71947"}],"version-history":[{"count":0,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/posts\/71947\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/media\/72407"}],"wp:attachment":[{"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/media?parent=71947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/categories?post=71947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gecleant.de\/tr\/wp-json\/wp\/v2\/tags?post=71947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}