Hi & HAPPY NEW YEAR! 🙂
Unfortunately, 2024 started with some problems sourcing the aluminium sleeves for our adhesive. Our supplier changed its minimum order quantity to a level that isn’t realistic for us, and we can no longer get the sleeves. We’re working immediately on an interim solution, but RIGHT NOW there isn’t one, so all orders containing an adhesive kit have to WAIT. We hope to have this resolved within the next 14 days and will update you as soon as we do. Simply removing the items from the shop is unfortunately a major job because it affects 9 languages and the product-finder function; I can’t just click “hide”. We’d have to adjust every individual item for every car/model manually, which is far too much work if we’d only have to change everything back a few days later. Please treat this as a temporary situation and call us if you have any problems!
UPDATE 26/01/2024: We have 200 adhesive units in stock. We’re continuing to work on a solution … so at least some orders can be placed.
UPDATE 04/02/2024: We still haven’t found a reliable source for the adhesive sleeves. We’re continuing to work on it. At the moment all adhesive is sold out again. Please order without the adhesive kit by changing the adhesive-kit quantity from 1 (standard) to 0. You’ll then receive only the rear wiper delete insert, without the adhesive kit. I hope we can finally resolve this situation over the next few weeks. SORRY FOR THE HASSLE!
UPDATE 16/02/2024: We’re almost through the very last stock. We’ve probably found an interim solution: aluminium tubes, just without our branding for now. I hope the tests with the filling machine run smoothly; then we’ll be able to offer the adhesive normally again. Stock has also been updated and all items are available at short notice. THANK YOU for your patience!
UPDATE 19/04/2024: New supplier found. The tubes are now black and we’ve ordered 3,000 of them. They should arrive soon and we’ll be back up to speed. Sorry for the hassle! Goods will ship as quickly as possible. We currently have a technical issue matching PayPal payments to orders. We’re working on a solution. For now, please pay only via Stripe or bank transfer. We’ll update this post when PayPal is working again …
On the subject of “calling us” … Vodafone somehow deleted the forwarding from our landline to the mobile. I only noticed yesterday and was able to fix the setting today. We’re reachable by phone again now. Sorry about that.
Have a great start to the year!!!
Stefan & Team
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